At Foger Vape Site, we aim to deliver every order in good condition. Due to hygiene and safety reasons, our disposable vape products have specific return and refund restrictions.
Return & Refund Eligibility
We accept refund or replacement requests in the following situations:
You received the wrong product or flavor.
Your product arrived damaged or defective.
Your package was lost during delivery.
All requests must be submitted within 48 hours of delivery.
To submit a claim, please provide:
Our support team will review your request and provide further instructions.
Non-Returnable Products
We do not accept returns or exchanges for:
Opened or used disposable vapes.
Products damaged through misuse or improper storage.
Items returned without prior approval.
Refund Process
Approved refunds are issued to the original payment method within 5–10 business days.
Shipping charges are non-refundable.
For orders with free shipping, the actual shipping cost may be deducted from the refund.
Replacement Policy
If your product arrives defective or does not work, we may offer a replacement instead of a refund, depending on availability. Store credit may be provided if a replacement is unavailable.
Order Cancellations
Orders can only be canceled before shipment. Once an order has been processed or shipped, it cannot be canceled or changed.
Lost or Missing Packages
If your tracking shows delivered but you have not received your package, please contact the shipping carrier or your local post office first.
If the issue remains unresolved, contact our support team for further assistance.
Contact Us
For refund, return, or replacement requests, please contact us through the Contact page at fogervapesite.com.